Privacy Policy

📜 Privacy Policy

At Juguetoy, we take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website https://juguetoy.com.

1. Data Controller
The controller of your personal data is:
Juguetoy
📧 Email: info.juguetoy@gmail.com

2. Data We Collect
We collect personal data when you:

  • Place an order in our store

  • Register on our website

  • Subscribe to our newsletter

  • Contact us via contact form or email

The data we may collect includes: name, email address, shipping address, phone number, payment information, and any other data necessary to process your order.

3. Purpose of Processing
We use your data to:

  • Manage and ship your orders

  • Respond to your inquiries and provide customer support

  • Send commercial/marketing communications if you have given consent

  • Comply with our legal obligations

4. Legal Basis
We process your data on the basis of:

  • Performance of a contract (order processing and shipping)

  • Your explicit consent (for marketing communications)

  • Compliance with legal obligations

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to address any potential legal responsibilities.

6. Data Sharing
We do not share your personal data with third parties except where necessary to:

  • Process your order (e.g., shipping/courier companies, payment processors)

  • Comply with legal obligations

We never sell your personal data to third parties.

7. Your Rights
As a user, you may exercise the following rights:

  • Access: know what data we process about you

  • Rectification: request correction of inaccurate data

  • Erasure: request deletion of your data when it is no longer needed

  • Object: object to the processing of your data

  • Data portability: request the transfer of your data to another provider

To exercise these rights, email us at 📧 info.juguetoy@gmail.com, indicating the right you wish to exercise and attaching a copy of your identification document.

8. Security Measures
We apply the necessary technical and organizational measures to ensure the security and confidentiality of your personal data, preventing loss, alteration, or unauthorized access.

9. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page.

10. Applicable Law
This policy is governed by the applicable data protection regulations, including Regulation (EU) 2016/679 (GDPR) and Spain’s Organic Law 3/2018 (LOPDGDD).

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